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FAQ

Have queries? Find answers below!

Common questions asked by travellers

If you don’t find an answer to your query below then mail us at [email protected] & we’ll do our best to answer.

  • Where are you sending me?

    Nice question! But if we mention you then it will ruin all the surprise and we don’t want that. We want you to be eager and excited for the surprise. What we can tell you is that we will send you to the location from your preferences and interests and surely you will not be disappointed. So let the SURPRISE element remain!

  • Will you send me to International destinations?

    Sorry! As of now we are only covering India, but yes in upcoming years we will surely expand our travel-o-scope and plan for International destinations as well.

  • Can I choose my destination?

    Well NO!! Then there would be no surprise and we don’t want that. We want the surprise element remain to keep you excited. However you can add where you have already been and where you don’t want to go, surely we won’t send you there and SHOCK you.

  • What if I don't want to go where you send me?

    Well, hopefully that’s not the case! Here at WanderTrust, we know that every city has a lot to offer. We encourage you to explore with our curated itinerary and you won’t be disappointed. No matter where you go, you might just fall in love with a place you knew nothing about.

  • Can travellers in the same group depart from different cities?

    Indeed Yes! We know it’s troublesome for every member of the group to decide and co-ordinate to reach the same location, So you need not worry we will make sure all your friends reaches the surprise destination from different cities

  • What all includes in my budget?

    The budget includes Travel + Accommodation. Travel includes travelling from your departure location to your Surprise destination plus local sight-seeing in private vehicle.

  • Does my budget include food + activities?

    Unfortunately No! Your budget covers only your travel + accommodation. We do not book any activities on your behalf, nor do we pay for any of your meals. But yes, we will recommend you depending on your preferences!

  • What if my envelope gets lost in the mail?

    Don’t worry we will make sure to deliver you within time. Plus if our team is in the same location as yours then we will hand deliver ourselves and see you excited. Plus we will also send the details over mail so no need to worry about that.

  • Who can book a WanderTrust trip?

    Anyone! As long as you are travel-loving person with a wanderlust spirit,welcome to your WanderTrust journey!

  • How do I book a WanderTrust trip?

    Fill out the quick survey then get a call from us to confirm the budget and some specific details. Once confirmed we will share the bank details for the payment and you are done. Just sit back and get surprised.

  • Do i need to pay in advance?

    Yes! We accept all payments in advance. Once you submit survey on the website you will get a call back from one of our team members for further details who will also guide you with the payment process.

  • What should I pack?

    Before two weeks of your departure we will send you a teaser mail which will make you even more excited. The mail will contain all the necessary details as what all things to carry, weather conditions of your surprise destination and the departure time and location. So we do suggest packing depending on the weather.

  • What if I want more things planned for me?

    Share the details with us over additional requirements. Our team will definitely try to help you out and get things planned.

  • Will my WanderTrust trip be less value for money than if I book a trip on my own?

    No, definitely not! The experience for surprise destination along with the recommendations and an itinerary will never be less value for money for sure. With all this fun don’t think again, Just go for it.